Payment and Refunds

We offer several payment options to make shopping online and in store convenient. Choose your preferred method at checkout, or contact us if you need an invoice or help with your payment.

💳 Payment

Credit and Debit Cards

Pay online using your credit or debit card. We also accept Apple Pay, Google Pay, PayPal, Shop Pay, and other payment services available at checkout.

Simply select your preferred option and follow the instructions to complete your purchase.

Direct Deposit and Interac e-Transfer

You can pay by Direct Deposit or Interac e-Transfer using the payment details provided on your invoice.

To request an invoice or clarify payment instructions, please contact us at sales_can@profifood.com.

Deferred Payment

Payment on agreed terms may be available by prior arrangement. Your invoice will specify the payment deadline and any applicable conditions.

If you would like to arrange deferred payment, please contact us before placing your order.

Payment Links

We can also send you a payment link for your order. Open the link and follow the on-screen instructions to complete your payment.

Cash and Cheques

Cash payments are accepted in store only.

We also accept cheques. Please contact us in advance to confirm how to make out and submit your cheque.

↩️ Refunds

If you need a refund, please get in touch. We will review your request, discuss the details of your order, and confirm whether a refund can be issued, along with the amount and method.

Email us at sales_can@profifood.com with your order or invoice number and the reason for your request. This helps us locate your payment and assist you more quickly.

Once your refund has been agreed upon, we will process it and let you know. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

We want you to feel confident when shopping with us. If you have any questions about a payment or refund, our team is here to help.